FAQs

Frequently Asked Questions

What is supportive living?

Supportive Living is an assisted living model administered by the Illinois Department of Healthcare and Family Services that combines housing with services for persons 22 and  over with physical disabilities.  The program is designed to preserve privacy and autonomy while emphasizing health and wellness for persons otherwise needing nursing facility care. Eden Supportive Living, is licensed to serve residents between ages 22 and 64. At Eden, people live in their own private apartments while utilizing  many different services designed to meet their unique needs and remaining as  independent as possible.

How affordable is Eden Supportive Living?

We’d be happy to go over our fee structure with you. We realize that many people have limited incomes. Typically, the cost of living at Eden is as little as a third of the cost of renting one’s own apartment while paying for meals, utilities, and part-time care. Rent and all services and amenities are included in Eden's single, simple monthly fee. Qualified residents eligible for financial assistance under Medicaid may be able to receive financial assistance for their care at Eden. (please ask our marketing representatives for more information).

What services are offered?

Here are just a few of our all inclusive services:

• Nursing support (scheduled and unscheduled)
• Wellness programs catered to individual’s needs
• Medication reminders & prescription refills
• Emergency call system
• Three daily meals and snacks
• Exercise classes
• Educational classes
• All utilities (excluding phone, internet and cable)
• Housekeeping
• Laundry
• Laundry machines available at no cost for those  who prefer to do their own (laundry soap is provided)
• Recreational

For a more complete list of our services, click here.

What amenities are offered?

We offer professionally designed apartments and a variety of common areas including fitness centers, computer centers, movie theatre, and much more.

For a complete list of amenities at the Chicago Eden, click here .
For a complete list of amenities at the Fox Valley Eden, click here .

Do I have to use all these services?

No, you only use the services that are necessary or convenient for you. Your time is valuable and how you spend it is up to you. We want to help you spend less time managing your health and more time doing the things that make your life meaningful.

Are animals allowed?

Only service animals are allowed based on the Americans with Disabilities Act (ADA) regulations.  A service animal is a guide dog, signal dog or any other animal licensed and trained to assist individuals with disabilities. Owners are responsible for their service animals. As stipulated in the ADA, animals that threaten the health or safety of others may have to leave the premises.

Do I bring my own furniture?

Yes. This is your home. How it is furnished and decorated is up to you.

Can I go to work or attend school while living at Eden?

Of course. We have several residents that are pursuing a degree and others attending classes at the local college. We hope you are as active and productive as possible in whatever way best fits your lifestyles.

Do I have to get permission to leave the building?

No. This is your home and our doors are open 24 hours a day.  We encourage residents to take advantage of the exciting, welcoming neighborhoods in which we are located. You are free to come and go as you please. For security purposes, Eden's concierge checks all visitors in, and a security staff is on duty every day from 7:00 PM to 7:30 AM.

How do I get started?

To get to our “Get Started” page, click here. Please contact us as soon as you can, as we will be at full capacity shortly.